Unilever's huge presence in Latin America generates massive flows of high-density, complex information - all based on data that must be kept current and accessible in several languages, across multiple national boundaries, regarding multiple brands, managed by multiple local organizations, for highly individual local markets.

Responsiveness to local markets and operating flexibility are essential to the company's far-reaching international strategy. Both require a unified, responsive SAP-SYSTEM unit. For that, Unilever Latin America relies on an SAP solution-based business intelligence system enhanced by RSC's Rev-Trac change management solution.

One challenge to overcome was that Unilever-Latin America used outside resources to move its transports. There were so many human interactions that potential scheduling conflicts could not be eliminated or managed efficiently. Rev-Trac automates these transport processes and eliminates such issues.

In comparison tests, Unilever found that Rev-Trac performed more effectively in the company's extensive Latin American IT environment than other change management add-ons it evaluated. Rev-Trac required only minimal training because of a very easy learning curve, and required no additional hardware or user interface software.

Unilever Latin America reports that Rev- Trac provided a genuine chance to decrease risk in the communication and migration process procedures. It also enhanced the company's capability to maintain security and implement a smooth deployment process.