Communication Services Reports

CW ANZ: Australian firms connect people in new ways
sponsored by TechTarget ComputerWeekly.com
EZINE: Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
Posted: 08 Feb 2021 | Published: 11 May 2018

TechTarget ComputerWeekly.com

How to Tell if Your Unified Communications Platform Needs an Upgrade
sponsored by Motorola Solutions
EGUIDE: It may be time to upgrade your unified communications (UC) platform – but how can you tell before spending the money? Inside this expert guide, Carrie Higbie Goetz, Director of Global Technology with Paige DataCom, explains when you should seriously consider upgrading your UC.
Posted: 16 Jun 2017 | Published: 16 Jun 2017

Motorola Solutions

Three Steps to Managing Skype for Business Call Quality
sponsored by Nectar Corp
EGUIDE: IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

Keeping Up with the Changing Culture of Video Communications
sponsored by Zoom Video Communications
EGUIDE: The popularity of video communication has led organizations to look for video conferencing platforms that can boost productivity and improve workflows. Learn about 1 platform in this expert guide, and how it can help improve collaboration and save money.
Posted: 29 Jul 2019 | Published: 29 Jul 2019

Zoom Video Communications

Food Standard's Agency (FSA) Introduce better ways of working with Antenna
sponsored by FourNet
CASE STUDY: FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

3 Benefits of Unified Communications for Small Business
sponsored by CloudCall Ltd
EGUIDE: Small-to-medium businesses (SMBs) are the fabric of society. They create opportunities for others as well as quality products for their communities. Unifying communications could provide great benefits for SMBs, and by reading this expert guide, you can learn 3 tangible, specific advantages. Get started now.
Posted: 18 Nov 2020 | Published: 18 Nov 2020

CloudCall Ltd

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM