WEBCAST:
Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts.
ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
CASE STUDY:
This exclusive case study reveals how the right analytics strategy enabled the law firm Ashurst Australia to address the challenges of business growth by analyzing business performance, identifying opportunities for improvement, and more.
EGUIDE:
After surveying near 500 European IT sector professionals, the jury is out on what companies across the continent will be spending on in 2021. We dive into what spend will be easier to justify, if budgets for IT companies are on the rise or fall and what the 2021 project rankings are for most in the new year.
WEBCAST:
From choosing the right visualization to using space and colors wisely, this resource is your one-stop shop to learning your dashboard essentials.
BROCHURE:
This resource introduces the Gartner Sourcing & Strategic Vendor Relationships Summit – an IT sourcing event that offers insight to help you adjust and optimize your sourcing strategy in today's digital age.
EGUIDE:
Unsure if dynamic case management (DCM) is the right strategy for your organization? In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.
WHITE PAPER:
Every organization wants to get the most from their ERP systems, data warehouses, and other applications -- including ones from Oracle. But did you know you can achieve higher performance with your Oracle platforms with IBM Cognos® software?
