VIDEO - Join Nick Kritikos, Sr. Director Technology Channels Marketing at Oracle, as he discusses key technology business challenges facing Midsize companies in the challenging environments they face today.
Posted: December 1, 2008 | Premiered: December 1, 2008


Topics:  Customer Data Management | Oracle (Product) | Security

WEBCAST - View this Webcast to learn a proactive data privacy strategy that will remove the vulnerability within your SAP environment.
Posted: November 21, 2008 | Premieres: December 11, 2008


Topics:  Business Intelligence | Compliance Best Practices | Corporate Governance | CRM Analytics | Customer Data Management | Customer Privacy | Data Governance | Internal Controls | IT Governance | Regulatory Compliance | Strategic Planning

WEBCAST - View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
Posted: November 6, 2008 | Premiered: November 13, 2008


Topics:  Business Integration | Business Intelligence | Content Integration | CRM Analytics | Customer Data Management | Data Integration | Data Warehouses | Knowledge Management | Master Data Management

WEBCAST - Check out this webcast and learn more about PCI DSS best practices and get expert tips for surviving compliance audits.
Posted: November 6, 2008 | Premiered: December 2, 2008


Topics:  Compliance Audits | Compliance Best Practices | Customer Data Management | Customer Service | Data Security | Endpoint Security | Payment Card Industry Data Security Standard | Payment Card Industry Data Security Standard Compliance

WEBCAST - Check out this webcast to learn how configuration audit and control can help your company meet compliance requirements and get tips for increasing the security of point of sale systems.
Posted: October 16, 2008 | Premiered: October 16, 2008


Topics:  Compliance Audits | Configuration Management | Customer Data Management | Data Security | Payment Card Industry Data Security Standard | Payment Card Industry Data Security Standard Compliance | POS | Retail Trade Industry

WEBCAST - Check out this webcast to learn how true customer insight removes obstacles and combines data in new ways to make previously hidden trends, interrelationships and influences visible.
Posted: October 13, 2008 | Premiered: October 13, 2008


Topics:  Call Centers | Customer Data Management | Customer Service | Enterprise Resource Management | Marketing | Master Data Management | Productivity | Security Policies

PODCAST - In this 12-minute podcast, appropriate for both business and IT professionals, hear advice and tips for effective data quality program management from industry expert Evan Levy, partner and co-founder of Baseline Consulting.
Posted: September 26, 2008 | Premiered: September 29, 2008


Topics:  Customer Data Management | Data Governance | Data Integration | Data Quality | Data Warehouses | Master Data Management | Real-time Analytics

WEBCAST - This Webcast looks at business process management(BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.
Posted: September 24, 2008 | Premiered: October 1, 2008


Topics:  Business Process Management | CRM | Customer Data Management | Document Management | ERP | Knowledge Management

WEBCAST - It is critical that organizations align strategic and business goals with IT to create services that reflect what customers really want and need. Watch this webcast to learn how Enterprise Architectures can help implement Service Orientated Architecture.
Posted: July 30, 2008 | Premiered: July 30, 2008


Topics:  Business Process Management | Customer Data Management | Data Centers | Enterprise Architectures | Infrastructure Management | IT Infrastructure | SOA

WEBCAST - Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance.
Posted: July 7, 2008 | Premiered: July 16, 2008


Topics:  Business Intelligence | Business Performance Management Software | CRM | Customer Data Management | Data Management Software | Information Management Software | Knowledge Management | Market Research

WEBCAST - This webinar is on best practices for optimizing online customer experience, as well as best practices in terms of overall holiday planning.
Posted: June 19, 2008 | Premiered: March 19, 2008


Topics:  Customer Data Management | Customer Loyalty | Customer Service Best Practices | Customer Support Software | User Experience

PODCAST - Oracle VP Sameer Patkar discusses the top 5 things customers who are considering an upgrade from Oracle 9i can do to ensure success. He addresses the importance of understanding the technical and business processes involved in any successful upgrade.
Posted: April 21, 2008 | Premiered: April 21, 2008


Topics:  Customer Data Integration | Customer Data Management | Customer Service | Database Management | Database Performance Management | Databases | Oracle (Product) | Software Upgrades

WEBCAST - This webcast will describe the evolution of Master Data Management (MDM). Explore the various levels of MDM functionality, how they build on one another, and how MDM maturity accelerates data governance maturity.
Posted: December 5, 2007 | Premiered: December 5, 2007


Topics:  Business Intelligence | Compliance (Systems Operations) | CRM | Customer Data Integration | Customer Data Management | Customer Service | Data Governance | Data Warehouses | Master Data Management | Metadata | Program Management

PODCAST - Listen as we explore the ins and outs of customer data integration (CDI), from the technology to the business considerations, with CDI expert Jill Dyche.
Posted: March 16, 2007 | Premiered: March 15, 2007


Topics:  CRM | Customer Data Integration | Customer Data Management | Data Quality | Data Warehouses