Professional Services Automation White Papers

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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Cloud Based Application Penetration Testing Trial
sponsored by iViZ
WHITE PAPER: Inside this resource, unveil your access code for a 15-day trial of a cloud-based application penetration testing solution that combines automated testing with manual validation to provide optimum security monitoring.
Posted: 19 Dec 2013 | Published: 19 Dec 2013

iViZ

Choose the Service Desk Delivery Model that Makes Sense
sponsored by Pangea Systems
WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business.
Posted: 20 Jun 2014 | Published: 31 Dec 2012

Pangea Systems

Dell Wyse Datacenter for Citrix Reference Architecture
sponsored by Dell
WHITE PAPER: Learn how to deliver virtual desktops via XenDesktop 7.1 on Windows Server Hyper-V 2012 R2 or VMware vSphere 5.
Posted: 25 Nov 2014 | Published: 30 May 2014

Dell

Storage Provider Profile: Red Hat
sponsored by Red Hat
WHITE PAPER: The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.
Posted: 30 Jun 2014 | Published: 30 Nov 2012

Red Hat

Tips and Techniques to Pass the PMP® Exam
sponsored by Global Knowledge
WHITE PAPER: Passing the Project Management Professional® (PMP) certification exam can seem like a daunting task when project managers first decide to take the leap. Following the best practices outlined here can put you on the road to certification and will have you prepared for your PMP® Boot Camp.
Posted: 25 Oct 2013 | Published: 25 Oct 2013

Global Knowledge

How to Unlock the Promise of Agile in the Enterprise
sponsored by Workfront
WHITE PAPER: This in-depth white paper discusses Agile, and how it can be implemented on a large scale. Read on to find out what benefits one can expect from enterprise-wide Agile implementation, and what challenges await.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

Workfront

Trust in Cyberspace
sponsored by (ISC)2 UK Ltd
WHITE PAPER: In this white paper, unveil a list of characteristics that define trusted software, which is critical to ensuring its quality and reliability as a secure product.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

(ISC)2 UK Ltd