eTrade White Papers

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eTrade White Papers (View All Report Types)

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Delivering a Seamless Experience Across Every Channel sponsored by IBM WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels. Posted: 15 Nov 2013 \| Published: 31 May 2013 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| Mobile CRM \| Mobile Device Management

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion sponsored by WebTrends WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: eCommerce \| Mobile CRM \| Mobile Payments \| Smart Appliances \| Smart Phones \| User Experience

Who Is Fighting Phishing: An Overview of the Phishing Lifecycle and the Entities Involved sponsored by MarkMonitor WHITE PAPER: This white paper addresses the lifecycle of a phishing attack and how different entities--including third-party take down services and law enforcement--are involved in the process of disabling phishing sites. Posted: 10 Oct 2008 \| Published: 09 Oct 2008 TOPICS: eCommerce \| Fraud Protection \| Hackers \| Identity Theft \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Phishing \| Security Event Management

Create a strong, dynamic customer experience sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services. Posted: 20 Jan 2014 \| Published: 30 Nov 2012 TOPICS: Business Intelligence \| CRM \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service \| eCommerce \| mCommerce \| Mobile CRM \| Retail Channels

IBV Study: Capitalizing on the Power of the Smarter Consumer sponsored by IBM WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail. Posted: 07 May 2013 \| Published: 28 Feb 2011 TOPICS: Consumer Electronics Industry \| Consumer Market \| Consumer Packaged Goods Industry \| eCommerce \| eCommerce Services \| eCommerce Software \| Market Trends \| Marketing \| Online Shopping \| Retail Trade Industry \| Sales

Addressing changing customer behavior sponsored by IBM WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. Posted: 13 Nov 2013 \| Published: 31 May 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software

Advanced Load Balancing: 8 Must-have Features for Today's Network Demands sponsored by Citrix WHITE PAPER: Today’s web applications require more than simple load balancing. This white paper describes the 8 must-have features of a more comprehensive application delivery solution. Posted: 19 Sep 2008 \| Published: 07 Jun 2010 TOPICS: Bandwidth Management \| Capacity Planning \| eCommerce \| High Availability \| Load Balancing \| Security \| Systems Management \| Web Applications Software

Exalogic & Exadata: The Optimal Platform for ATG sponsored by Oracle Corporation WHITE PAPER: Download this white paper to learn about the market-leading e-Commerce solution and how improved performance can lead to increased conversion rates and higher revenue. Posted: 06 Mar 2012 \| Published: 06 Jan 2012 TOPICS: Cloud Computing \| Database Administration \| Database Design \| Database Management \| Database Performance Management \| Databases \| eCommerce \| eCommerce Software \| Oracle (Product)

5 Mistakes Auditing Virtual Environments (You Don't Want to Make) sponsored by HyTrust WHITE PAPER: Read this expert guide to ensure your virtual environment is in compliance with PCI DSS 2.0 and avoid common errors made in the auditing process. Posted: 21 Jul 2011 \| Published: 21 Jul 2011 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| Customer Data Management \| Data Center Management \| Data Centers \| Data Security \| eCommerce \| Virtualization Security